E-commerce Operations Streamlined
FastShip Retail
The Challenge
FastShip was processing orders manually, leading to errors, delays, and frustrated customers. As order volume grew, the team couldn't keep up. Inventory was often out of sync, and customer inquiries piled up.
Our Solution
We automated their entire order-to-delivery workflow, including order processing, inventory updates, shipping label generation, and customer notifications. Real-time dashboards give the team complete visibility without manual tracking.
The Results
Now processing 500+ orders daily with the same team size
Order accuracy improved from 92% to 99%+
Annual operational cost savings of $50,000+
“We couldn't have scaled to our current volume without this automation. What used to take us all day now happens automatically while we focus on growth.”
Services Used
This project utilized the following AtoB.digital services:
- Operational Workflows
- Inventory Management
- Customer Communication
Project Timeline
5 weeks
From kickoff to full deployment
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